What others are saying about Marco Heating and Air!

(You can click and leave us a Google review right here!)

Amy Swift
Amy Swift
15:59 24 Jan 23
Marco Heating & Air always does a great job.
Bob
Bob
13:34 18 Jan 23
Vi Nakpil
Vi Nakpil
13:40 12 Jan 23
I very much appreciate the service provided by Johnny. Because he is very competent and excels in his work, he has earned my trust. I wouldn’t trust anyone except Johnny to take care of my HVAC system. Kudos, Johnny!
Terry Heinly
Terry Heinly
20:13 06 Jan 23
Great customer service. John was very professional. He took the time to explain to us the problems and the causes. Whenever we have HVAC needs, we call Marco.
David Kangas
David Kangas
23:31 04 Jan 23
Fast, professional, and able to explain the problem well showing me the corroded part. The repair part was a typical wear item stocked in the van.
Wade Thigpen
Wade Thigpen
16:55 23 Dec 22
Always courteous and very much appreciate the 30 minute heads up phone call before arrival.
Barbara Echols Turner
Barbara Echols Turner
22:08 21 Dec 22
Larry Schoene
Larry Schoene
10:38 09 Dec 22
Mike was awesome. True professional. I will be using Marco always.
Charles J Wysocki
Charles J Wysocki
19:42 06 Dec 22
The tech called in advance and informed me of his ETA. Once at the home he was very professional, cordial and friendly. He knew what was ordered; performed what was needed for the annual checkup and tune (cleaning where necessary); and left us will a good bill of health (hopefully for another year). This isn't the 1st time we have used Marco. They installed the unit in our new build in 2021 and, during the first cold snap of the Winter that followed, we noted that the owner's suite bathroom was the coldest room in the house. One call to Marco resulted in prompt service during which the tech took room temps, concurred with our assessment and, in the "attic," adjusted the airflow to allow more heat into the "cold room." We knew then that we would be calling Marco in the future.
Gordon Burrows
Gordon Burrows
00:58 29 Nov 22
Great service. Knowledgable staff.Reliable ,courteous. Reasonable $Thanks Marco
Dan Hubbs
Dan Hubbs
15:43 24 Nov 22
Good Quality service for a reasonable price.
wayne keane-dawes
wayne keane-dawes
03:33 22 Nov 22
Did a great job and great customer service
Phil Kovac
Phil Kovac
21:22 18 Nov 22
Dave Seery
Dave Seery
21:37 08 Nov 22
I made my annual call to Marco Heating and A/C for the yearly "checkup and tune". The technician, Mike, called when he was 15 minutes from my residence and showed up on time. I've used this company since 2015 and never been disappointed, They're thorough, reliable and very pleasant personable technicians as well as their office staff when placing the original call for service.
Carl Moesching
Carl Moesching
01:27 19 Oct 22
Technician was very professional and connunicated well on all the issues. Very prompt and excellent service. I have used this company for over 7 years and have never been disappointed.
larry miller
larry miller
17:53 14 Oct 22
When I need our A/C worked on Marco’s is the first place I call. From the receptionist through scheduling to service, I have always had been treated professionally. They are courteous, caring & confident! Highly recommended them!
Jody dughi
Jody dughi
15:53 13 Oct 22
Bruce Brandenburg
Bruce Brandenburg
19:29 11 Oct 22
I have the yearly maintenance contract and the technician is always happy and very communicative on what he is doing and what I should do.
Linda Van Dyke
Linda Van Dyke
21:10 04 Oct 22
We have used Marco Heating and Air Conditioning for quite a few years. Our last residence (which was rented temporarily) had a very old unit and Mike nursed it along until we moved. Now that we are in our new home Mike greeted me at the door with…”I thought I recognized that name”. Once again he checked out our unit and made sure everything was working properly. Mike is always friendly, thorough and prompt. Also the ladies in the office are awesome, too! They are friendly and schedule you in the first slot available. I couldn’t ask for better service!
Chip Kenney
Chip Kenney
17:49 22 Sep 22
Prompt, thorough and very professional. Have had my HVAC serviced and maintained by Marco for 7 years. I am very satisfied with the service and the work
Rick Bonich
Rick Bonich
14:07 22 Sep 22
Marco A/C is the only company I would recommend for your AC needs. They go above and beyond. They are true professionals and provide quality service!
Theresa Bare Jarman
Theresa Bare Jarman
22:19 20 Sep 22
Have used Marco before and they are very professional and let us know exactly what they are doing. They are very fast and efficient. I tell everyone about them when asked.
Dan Widener
Dan Widener
17:27 20 Sep 22
The Marco technician arrived when promised. He got straight to work diagnosing what the issue was after talking to me. Found a simple drain line leak issue that Griffin Services failed to locate and Griffin only wanted to sell me a new system. I was thankful that Marco was upfront and honest in their work.
Paul Goldsmith
Paul Goldsmith
15:27 13 Sep 22
Great response time and turnaround on troubleshooting and repairing my AC unit. Jimmy did an excellent job and showed up early in the morning before the temperature began to rise. Thanks for being considered!
Eve Simotas
Eve Simotas
11:18 09 Sep 22
Great service!! Will definitely use them again.
Melissa Stuart
Melissa Stuart
22:45 07 Sep 22
Best customer service in the business! Mikey was Polite, prompt, professional, as always. He saved the day. I love Marco and highly recommend this business and their techs!!!
Chrissy Hackney
Chrissy Hackney
18:53 29 Aug 22
I have an odd size filter for HVAC. They always are helpful and prompt in getting them to me. I know it has been a challenge.
Donnell Malpress
Donnell Malpress
15:11 10 Aug 22
Excellent professional service. Always a pleasure to met the techs who are very knowledgeable of what their doing.
Paul Michel
Paul Michel
20:05 06 Aug 22
The tech Michael was very polite and friendly. He diagnosed and completed the repair in under 30 minutes total time. Outstanding tech and very reasonable! Highly recommend. Saved the day. Hat' off to Mikey and Marco A/C.
Mary Sherman
Mary Sherman
16:04 03 Aug 22
Marco is first-rate in our book. The 'team' they have in place, from their office staff to techs, has been great.
Tim Anderson
Tim Anderson
15:58 24 Jul 22
William Williford
William Williford
22:02 22 Jul 22
tech was pleasant and informative, but also adjusted the fan speed to reduce the energy usage and noise, all under a warranty call
Madeline Meyers
Madeline Meyers
16:28 20 Jul 22
Took care of my warranty issue in a timely manner.
Fernando Bou
Fernando Bou
14:38 17 Jul 22
Great and fast service
Christine Boos
Christine Boos
12:40 05 Jul 22
David Jones
David Jones
15:18 02 Jul 22
Angela Mosley
Angela Mosley
22:10 28 Jun 22
My upstairs unit wasn't cooling on hot Sunday afternoon. I called the emergency and a lady took my info and advised someone would call me back shortly. Mike called me within 15mins and we spoke about my issue. Mike arrive at home within 20 mins and fixed the issue. He was very professional explained what the issue was. We haven't had any issues since Mike repair.
Daniel Beal
Daniel Beal
16:00 24 Jun 22
Technicians were professional, courteous, and on-time! They were very clean, and even took their shoes off without me asking. As I was not familiar with this system, they took the time to instruct me on things I can do to extend the life of the system, and minimize problems in the future. Thanks, Marco Heating & Air Conditioning!
Shaun Palmateer
Shaun Palmateer
02:16 12 Jun 22
Marco had installed the HVAC in our brand new home. One week after move-in it appeared that the AC was not working properly. There was a significant temperature difference between the set temperature and what we were experiencing. The first Tech that came did not fix the problem. Later in the evening, the temperature was unbearable, we called again. Johnny came at 8:00 in the evening. He did not leave until 10:00 PM and fixed the problem. The AC compressor contacts were “fried”. Johnny showed it to me and explained that he installed new contacts … problem solved. One week later all is well. We felt bad that he had to work late and away from his family. We are grateful for his professionalism. He has a great attitude. Thank you so much!!
Soraya Ahmed
Soraya Ahmed
08:19 05 Jun 22
Mikey was really great! We turned our Lanai into a Sunroom, and needed to have Air conditioning in this new room. He created a designated Trunk Line in the current AC unit and two lines placed into the sunroom. Mikey did a perfect job cutting our the space for the ducts. He worked in very hot tempertures in the attic, and did an amazing job. We are thrilled with his attitude, his expertise, and knowledge. Thank You MARCO Air!
James Watson
James Watson
02:01 03 Jun 22
Outstanding service is what you get when you call these guys! My wife and I just moved into our new (5year old) condo and had Marco out to inspect our HVAC system. The technician identified an issue and recommended that we get a replacement part on order immediately because he worried that it would fail. Sure enough, one week later the part failed and our AC went down 3 days before the Memorial Day weekend. Marco was there for us. The back office staff worked through a supply chain challenge (the part was back ordered with the manufacturer) and sourced the new part in Orlando and arranged for the technician to install it the next morning. This Marco Heating and Air team gets it right! Special thanks to Mike, Misty, Ashely and John for all you did to get us fixed!Jim Watson, Amelia Island, FL.
Joesph Leugers
Joesph Leugers
13:37 20 May 22
My experience with Marco was fantastic. I was provided with all options regarding replace or repair and it was explained in terms I could understand (Layman's terms). I decided to replace and the technician who installed the unit kept me updated on what was happening and why. Every aspect of the work was professional, clean, respectful and insightful. I highly recommend Marco for your central air needs.
Brian Baggs
Brian Baggs
00:16 12 May 22
Marco Heating & Air is always so easy to work with, has the most professional staff, and is focused on fixing the problem efficiently and cost effectively. I never feel like I’m being sold something I don’t need. They explain the work, have honest pricing, and treat you with courtesy and respect. Have used them a handful of times and I’m never disappointed
Bruce Stone
Bruce Stone
19:28 11 May 22
Renewing my service contract. Excellent company to deal with. The technicians are knowledgeable and friendly. Would highly recommend this company to anyone looking for an ac contractor.
David McCuistion
David McCuistion
20:51 26 Apr 22
David Bortnick
David Bortnick
14:57 13 Apr 22
David Fitt
David Fitt
18:15 08 Apr 22
Great service by technicians willing to educate customers on use and care of the HVAC system. Invaluable!
Philip Hardy
Philip Hardy
21:31 05 Apr 22
Kimble Butler was a star. He was most informative, efficient and a pleasure to be around. I look forward to being able to have him work with us in the future.
hector ruiz
hector ruiz
15:46 30 Mar 22
Technician was very professional, very attentive to my concerns and accomplish work in a timely manner.
Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Marco Companies
Average rating:  
 307 reviews
 by Gail Mitchell
A.C. Maintenance

Marco Air always calls before showing up and they always show up when they say they will. Mike was friendly and knowledgeable. He performed a coil cleaning and did a fantastic job.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

 by Kim and Tony Mangicaro
Excellent

Technicians were on time, courteous, clean, professional, and even went the extra mile throwing in a new AC filter. We couldn’t be happier with Marco air and it’s employees, thoroughness, and just plain nice. Highly recommend. See you next time.

We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!

 by victoria
Visit

Tim came to do the 6 month service and found that a part was actually broken. glad he found it but not so happy that I have owned this new home less than 2 years and now have an AC issue. Thank you.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

 by Yvette Francis

They came out for an A/C Emergency same day about a two hours wait they kept in contact when they were on there way and in no time the A/C was back on with no problem.

Thank you for a great review! We are so happy we could get that fixed for you!

 by Sonia Gonzalez
Yearly checkup

Today we had our yearly checkup and as always they were very thorough and polite. I look forward to next years service. Thank you.

We appreciate the 5 stars!

 by John Ziegler
AC Service

Mark and his trainee did a great job with the PM service. They also installed a hard start kit that I had while they were here for no extra charge. I'm getting a backup generator and now the ac should start up with the generator no problem

Thank you for the great review! We are so glad you had a positive experience!

 by Catrena Peoples
customer service A+

Ashley was awesome, very patient, friendly, and professional. Ashley did everything she said she would. Quick response for appointment Technician Jesse waa great called before he arrived, cleaned up after he was done. He explained everything ro us. Thank you guys!!!

We really appreciate the great review!

 by Brian
Air Quality

Just purchased house A/C went out, when I called for service Marco's was very helpful not only did the guy come out and repair A/C that same day. They called to check on how it everything was going, I couldn't ask for better customer service

We appreciate the 5 stars!

 by Christine Hackney

Jesse is a knowledgeable technician. He calls ahead of time and is on time. We have a few minor glitches with the HVAC unit and he figures it out. We appreciate the great service we get from Marco.

Thank you for the review!

 by Faye
Best customer service ever

I had the best customer service ever since I've been in Jacksonville for 15 years I called and first spoke with Ashley she asked me to do a few things to see if that would work, when it didn't she got on the phone check to see where a technician was when he could come over and check. He was over within an hour he did his work within less than an hour and everything was great very good company I would recommend to everyone.
Thank you Ashley & Jessie.

Thank you for the kind words and great review!

Page 1 of 31:
«
 
 
1
2
3
 
»