What others are saying about Marco Heating and Air!

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Marco Heating & Air Conditioning

4.8

Based on 114 reviews

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Jim Mitts

23:49 28 May 23

We recently moved into our new home and Marco Heating and Air installed our system. When our drain was clogged the office put us on the schedule immediately and the technician called to say he was on the way. They were efficient and courteous and solved our problem so quickly! We would highly recommend them to family and friends for their expert AC care. Thanks so much for being there.

Ms J Ms J.

22:28 26 May 23

glori vega

09:28 25 May 23

Brenda Mahon

18:34 22 May 23

Called late Saturday afternoon because I had no air-conditioning, John came out Sunday morning, diagnose the problem and was in and out in no time. The cost was reasonable highly recommend. Important to get a good quick service in Florida.

Thomas J Pickard

17:55 22 May 23

Johnny, Did an excellent pm on my units. He called 30 minutes before arrival, listened to my concerns and spoke to me about his findings before he left. Awesome

david barnard

17:43 02 May 23

The tech was very knowledgeable and shared a lot if info made us feel apart of the service call. Excellent customer service!

Loretta Ferro

15:55 20 Apr 23

Great service, on time, fixed !

Scott Williams

16:05 19 Apr 23

John did a great job coming out to do maintenance cleaning on our air unit and explaining what was being done and when it would need to be done again.

Louis Larmoyeux

23:16 12 Apr 23

Did a thorough job . explained fully...I will continue to use them for my semiannual servicing

Christa Beard

10:10 12 Apr 23

Marco Heating & Air Conditioning always provides top notch service. They are thorough and honest to me regarding my heating and ac systems. Their kindness is one of a kind. I recommend them frequently to friends as I know they are honest hard working company for their customers.

David Knowles

17:42 10 Apr 23

Great service and would recommend them for your A/C system

Mike Culbreth

11:11 10 Apr 23

I use Marco for my home and 3 investment properties. Professional, quality service at a fair value.

Desiree Robinson

01:12 06 Apr 23

tessa liban

18:45 05 Apr 23

I have been using Marco Heating and Air Conditioning for about 4 years now. I love this company….the office personnel are as great as the technicians that come to maintain my HVAC each year. The technician that arrived the other day was friendly, professional, and informative. This company is trustworthy, not trying to sell you something you don’t need. We appreciate the excellent customer service!

gary lamphier

15:56 04 Apr 23

Great Prompt Service, Thank you

John McClean

19:04 29 Mar 23

Betty Kocinski

13:01 19 Mar 23

Great company with Friendly polite people and very knowledgeable.

Robert Lopez

16:08 16 Mar 23

Requested warranty service check and it was promptly scheduled. Technician was very courteous and knowledgeable. Verified the equipment and made corrections. Great service.

Les Penister

17:49 14 Mar 23

I’ve been a customer since 2006 and Marco Heating & AC has always provided GREAT services.

Raul Guerra

12:39 14 Mar 23

The technician provided us with a world class customer service. Great company, very nice people. Mr. Mike Kershner, shoot out to you, a true professional. thank you.

Jon Guthrie

02:17 14 Mar 23

Tech showed up on time and quickly and efficiently diagnosed and repaired our issue. I will use Marco again!

David Bortnick

20:15 10 Mar 23

Kelle Rorrer

16:52 05 Mar 23

Using the maintenance plan for my AC has been a good decision.

Raymond Riker

21:37 03 Mar 23

Overall awesome companyMarco Heating and Air Conditioning is the GOLD Standard. Professional. Trustworthy.Would highly recommend Marco.

Tylor Kolbeck

15:29 02 Mar 23

Finally an AC company that does not seem to try to lie and squeeze every penny out of you. Any repairs in the future will be less stressful now that I found Marcos.The technician came out and fixed our issue in about 10 mins at a fair price.And they have a friendly front office that took my info and had somebody out in a couple of hours!Thank you!

Dennis DeSteno

18:44 24 Feb 23

I’ve been using Marco for over four years and every one of their techs is terrific. Jimmy was out here yesterday as I purchased a new home and wanted Marco A/C to go over the system. I’m going to give Marco A/C an additional * just because of Jimmy.

Carlton Pringle

19:32 13 Feb 23

Marco was recommended by the Carrier 800 number I called as a company that could do warranty repair on my system. Marco was very responsive. They were courteous and professional on contact. They got the warrantied ordered quickly, put me on the schedule and arrived when they said they would with a 20 minute heads-up that they were on the way. Upon arrival they double-checked the problem, installed the part, re-checked the system operation, and got us back up in fairly short order. I'm very pleased and will be using them again.

Theresa Bare Jarman

04:04 12 Feb 23

Have used Marco before and they are very professional and let us know exactly what they are doing. They are very fast and efficient. I tell everyone about them when asked.

Barry Kirk

14:47 07 Feb 23

I have used Marco for 16 years. Great company, great service and great people!

Roy Whann

23:33 02 Feb 23

I have used Marco Heating and Air for the last 9 years. They are always responsive to my needs and do excellent work. They always call ahead to let me know they are on their way and the work is done quickly a done right the first time every time.

Patricia Santucci

15:25 26 Jan 23

I recently purchased a resale home and contacted Marco to come out to service and educate me on the system. They scheduled me right away. The technician was great, he checked the unit and showed me the important things that I need to know for monthly maintenance. Very happy with Marco.

Amy Swift

15:59 24 Jan 23

Marco Heating & Air always does a great job.

Bob

13:34 18 Jan 23

Vi Nakpil

13:40 12 Jan 23

I very much appreciate the service provided by Johnny. Because he is very competent and excels in his work, he has earned my trust. I wouldn’t trust anyone except Johnny to take care of my HVAC system. Kudos, Johnny!

Terry Heinly

20:13 06 Jan 23

Great customer service. John was very professional. He took the time to explain to us the problems and the causes. Whenever we have HVAC needs, we call Marco.

David Kangas

23:31 04 Jan 23

Fast, professional, and able to explain the problem well showing me the corroded part. The repair part was a typical wear item stocked in the van.

Wade Thigpen

16:55 23 Dec 22

Always courteous and very much appreciate the 30 minute heads up phone call before arrival.

Barbara Echols Turner

22:08 21 Dec 22

Larry Schoene

10:38 09 Dec 22

Mike was awesome. True professional. I will be using Marco always.

Charles J Wysocki

19:42 06 Dec 22

The tech called in advance and informed me of his ETA. Once at the home he was very professional, cordial and friendly. He knew what was ordered; performed what was needed for the annual checkup and tune (cleaning where necessary); and left us will a good bill of health (hopefully for another year). This isn't the 1st time we have used Marco. They installed the unit in our new build in 2021 and, during the first cold snap of the Winter that followed, we noted that the owner's suite bathroom was the coldest room in the house. One call to Marco resulted in prompt service during which the tech took room temps, concurred with our assessment and, in the "attic," adjusted the airflow to allow more heat into the "cold room." We knew then that we would be calling Marco in the future.

Gordon Burrows

00:58 29 Nov 22

Great service. Knowledgable staff.Reliable ,courteous. Reasonable $Thanks Marco

wayne keane-dawes

03:33 22 Nov 22

Did a great job and great customer service

Phil Kovac

21:22 18 Nov 22

Dave Seery

21:37 08 Nov 22

I made my annual call to Marco Heating and A/C for the yearly "checkup and tune". The technician, Mike, called when he was 15 minutes from my residence and showed up on time. I've used this company since 2015 and never been disappointed, They're thorough, reliable and very pleasant personable technicians as well as their office staff when placing the original call for service.

larry miller

17:53 14 Oct 22

When I need our A/C worked on Marco’s is the first place I call. From the receptionist through scheduling to service, I have always had been treated professionally. They are courteous, caring & confident! Highly recommended them!

Jody dughi

15:53 13 Oct 22

Bruce Brandenburg

19:29 11 Oct 22

I have the yearly maintenance contract and the technician is always happy and very communicative on what he is doing and what I should do.

Linda Van Dyke

21:10 04 Oct 22

We have used Marco Heating and Air Conditioning for quite a few years. Our last residence (which was rented temporarily) had a very old unit and Mike nursed it along until we moved. Now that we are in our new home Mike greeted me at the door with…”I thought I recognized that name”. Once again he checked out our unit and made sure everything was working properly. Mike is always friendly, thorough and prompt. Also the ladies in the office are awesome, too! They are friendly and schedule you in the first slot available. I couldn’t ask for better service!

Chip Kenney

17:49 22 Sep 22

Prompt, thorough and very professional. Have had my HVAC serviced and maintained by Marco for 7 years. I am very satisfied with the service and the work

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Marco Companies

Average rating:

307 reviews

Gail Mitchell

Jul 22, 2019

by Gail Mitchell

A.C. Maintenance

Marco Air always calls before showing up and they always show up when they say they will. Mike was friendly and knowledgeable. He performed a coil cleaning and did a fantastic job.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

Kim and Tony Mangicaro

Jul 22, 2019

by Kim and Tony Mangicaro

Excellent

Technicians were on time, courteous, clean, professional, and even went the extra mile throwing in a new AC filter. We couldn’t be happier with Marco air and it’s employees, thoroughness, and just plain nice. Highly recommend. See you next time.

We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!

victoria

Jul 22, 2019

by victoria

Visit

Tim came to do the 6 month service and found that a part was actually broken. glad he found it but not so happy that I have owned this new home less than 2 years and now have an AC issue. Thank you.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

Yvette Francis

Jul 22, 2019

by Yvette Francis

They came out for an A/C Emergency same day about a two hours wait they kept in contact when they were on there way and in no time the A/C was back on with no problem.

Thank you for a great review! We are so happy we could get that fixed for you!

Sonia Gonzalez

Jul 22, 2019

by Sonia Gonzalez

Yearly checkup

Today we had our yearly checkup and as always they were very thorough and polite. I look forward to next years service. Thank you.

We appreciate the 5 stars!

John Ziegler

Jul 22, 2019

by John Ziegler

AC Service

Mark and his trainee did a great job with the PM service. They also installed a hard start kit that I had while they were here for no extra charge. I'm getting a backup generator and now the ac should start up with the generator no problem

Thank you for the great review! We are so glad you had a positive experience!

Catrena Peoples

Jul 22, 2019

by Catrena Peoples

customer service A+

Ashley was awesome, very patient, friendly, and professional. Ashley did everything she said she would. Quick response for appointment Technician Jesse waa great called before he arrived, cleaned up after he was done. He explained everything ro us. Thank you guys!!!

We really appreciate the great review!

Brian

Jul 22, 2019

by Brian

Air Quality

Just purchased house A/C went out, when I called for service Marco's was very helpful not only did the guy come out and repair A/C that same day. They called to check on how it everything was going, I couldn't ask for better customer service

We appreciate the 5 stars!

Christine Hackney

Jul 22, 2019

by Christine Hackney

Jesse is a knowledgeable technician. He calls ahead of time and is on time. We have a few minor glitches with the HVAC unit and he figures it out. We appreciate the great service we get from Marco.

Thank you for the review!

Faye

Jul 22, 2019

by Faye

Best customer service ever

I had the best customer service ever since I've been in Jacksonville for 15 years I called and first spoke with Ashley she asked me to do a few things to see if that would work, when it didn't she got on the phone check to see where a technician was when he could come over and check. He was over within an hour he did his work within less than an hour and everything was great very good company I would recommend to everyone.
Thank you Ashley & Jessie.

Thank you for the kind words and great review!

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