What others are saying about Marco Heating and Air!

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Doug Harris
Doug Harris
16:36 04 Jun 21
Ruth Price
Ruth Price
20:56 22 Apr 21
Their service is very Professional and informative. The tech is always on time and friendly.
Dee
Dee
21:21 19 Apr 21
JJ Jackson
JJ Jackson
13:45 27 Jan 21
Leslie Coffield
Leslie Coffield
20:08 19 Jun 20
To sound corny on purpose...we had the Coolest experience with Marco Heating & Air. To begin the great customer service experience was Misty. She is funny, knowledgeable and genuine. I felt listened to and that she cared about our AC issue as I did. She went out of her way to find a solution so that we could get our AC fixed. She is definitely a big asset to the company. Mark came out today and fixed our AC with efficiency and professionalism. Our house is comfortable to be in once again. While there are many choices in Jax for this service I will continue to call on Marco Heating & Air.
Chris Douglas
Chris Douglas
16:35 07 Jun 20
Moved and installed my new unit outside, completely replaced my internal handler, and did a great job with all the electrical. I highly recommend this company.
guillermo Rodriguez
guillermo Rodriguez
11:44 15 Feb 20
Amazing service as always. They go above and beyond! Tim is extremely knowledgeable on anything asked about ac and electrical. Even if they are backed up a week i will wait before i call anyone else.
Ryan Labrador
Ryan Labrador
14:56 27 Aug 19
Came out for some new home warranty work. Very nice and courteous customer service. Got a technician out within a reasonable time. Technician fixed the issue quickly and didn't leave a mess. Hopefully don't need to call them again, but know I'm in good hands with them!
Alex King
Alex King
02:41 22 Aug 19
George Aspinall
George Aspinall
14:27 07 Aug 19
Great company
d “selfie” h
d “selfie” h
16:35 01 Jul 19
Best experienced techs ever. Super fast removal and install of BAND new system and expertly answered all questions with simple down to earth explanations.
Sheree Caruso
Sheree Caruso
15:36 21 Jun 19
Great service. Excellent A/C Units
Hodges King
Hodges King
19:18 13 Mar 19
American Hammer
American Hammer
17:58 20 Dec 18
American Hammer Construction has partnered with Marco Heating and Air on countless projects, and we have found their quality of work and level of service to be unmatched. Thanks to Ben, Dot, and all the others at Marco for being so cool, and keeping our customers cool as well!
Arthur Bides
Arthur Bides
22:29 01 Oct 18
Saved a marriage. Having two kids under 5 with no AC is absolutely no fun. They had a great price and professional service. I highly recommend these guys.
Shannon Sharpe
Shannon Sharpe
19:06 03 Sep 18
Our AC went out last night. Labor Day weekend and we called them because all the usual 24 hour places didn't answer. The lady on the phone said someone would call shortly. It was a couple of hours but the repair man came out and was fixed by 3pm on Labor Day. Fantastic service!
Randi Glossman
Randi Glossman
23:17 21 Aug 18
The excellent service starts the moment Misty or Ashley answer the phone. Their fantastic service continues with Mark or Mikey fixing your problem or preventing issue. We met Barry when we had Marco service our old system in an older home. All around great company with awesome employees that treat you like family !
Tammy Marshall
Tammy Marshall
13:26 17 Aug 18
Highly recommend!!! They’ve been maintaining & servicing our AC units for 5 1/2 years and the experience is wonderful on every visit!
Barry Timmons
Barry Timmons
15:54 08 Aug 18
Ben I have never mèt.But he is awesome. In this busy life we have he made it happen. Note Marco is very competative in priceand knowledgeable. On my situation. .If you are a Georgetown resident in Jacksonville fl you need to use Marco Heating ...
Tim Wadsworth
Tim Wadsworth
20:38 13 Jul 18
I rarely write reviews but this company deserves one, businesses that care are hard to find in today’s society. I had Marco heating and air replace my entire a/c and heating system 6 months ago. From first contact I received nothing less then punticual and professional service with an affordable price. All the employees I have encountered at Marco all deserve credit for this amazing company. After 6 months trouble free I am a satisfied customer and today Misty an employee went out of her way to help me with a filter and she exemplifies Marco heating and air. I will always use them for all my needs.A++++++++.
Noodly Master
Noodly Master
01:42 28 Jun 18
Alura Dye
Alura Dye
02:42 27 Mar 18
great, helpful and friendly service! year round they have helped me with issues and maintenance year round!
Kevin Sargeant
Kevin Sargeant
13:28 16 Mar 18
Ben and his team at Marco are the best they really know how to treat you and give you the best advise. they can keep your old system going and also tell you when its time to trade it in for a new one. They have top of the line products and great service and price. 5 stars!
Pam Crenshaw
Pam Crenshaw
20:49 19 Jan 18
I have used Marco's services at two different residences in Fernandina Beach. Their customer service is exemplary (Tina and Ashley are so helpful!) and they schedule you as soon as possible. I've met most of the service techs and they are excellent at what they do. They correct the problem AND take the extra steps to offer service above and beyond what I expected (and their charges are very reasonable). Thank you Marco. You're the best!
Steven Pratt
Steven Pratt
00:44 17 Aug 17
I called Marco to do a check up on my system after another company tried to get me to do a $1200 repair that was fixed for $20. The tech was professional and went through my entire system and explained to me that there were not problems with the stuff the other company tried to say were the issue. The lady who I spoke with on the phone from their company was professional and very knowledgeable on what she was scheduling for. Will continue to use Marco for all my A/C repairs.
Sarah Carter-Lingebach
Sarah Carter-Lingebach
15:15 25 May 17
The last two times that I had an issue with my AC unit I called Marco. They not only beat competitor rates, but did it in a timely fashion. The tech who came out to my house a few days ago was very knowledgeable and explained to me the problem. I hope I don't have to call them anytime soon, but if there's an issue they will be the first to call. Thank you!
jason Punt
jason Punt
22:20 29 Feb 16
I am very pleased with everything this company has to offer the technician they sent out was very very professional before he even came in the house to install the thermostat he took his shoes off and made sure there was nothing on the bottom of his socks I will recommend Marco to all my friends and family
Christa Beard
Christa Beard
21:02 14 Apr 15
I have always had very good experiences with Marco Heating & Air. They are helpful and customer oriented.
Michelle Castor
Michelle Castor
19:43 02 Apr 15
Amazing customer service!!! Knowledgeable and extremely helpful staff. You guys ROCK!! Thank you.
CBK Advising
CBK Advising
10:58 10 Jun 14
They've been out twice this year and each time its been a very pleasant experience with a thorough explanation of everything. I'd highly recommend them... and pricing is very FAIR!
roy schnauss
roy schnauss
17:45 02 Sep 12
Barry came out and replaced an old unit with a new carrier. The ductwork needed some tweaking as well. Barry's guys did an excellent job installing and tweaking ductwork. We did ask for a duct change after the installation and they came back out and redid the duct free of charge. Highly recommended
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Marco Companies
Average rating:  
 307 reviews
by Gail Mitchell on Marco Companies
A.C. Maintenance

Marco Air always calls before showing up and they always show up when they say they will. Mike was friendly and knowledgeable. He performed a coil cleaning and did a fantastic job.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

by Kim and Tony Mangicaro on Marco Companies
Excellent

Technicians were on time, courteous, clean, professional, and even went the extra mile throwing in a new AC filter. We couldn’t be happier with Marco air and it’s employees, thoroughness, and just plain nice. Highly recommend. See you next time.

We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!

by victoria on Marco Companies
Visit

Tim came to do the 6 month service and found that a part was actually broken. glad he found it but not so happy that I have owned this new home less than 2 years and now have an AC issue. Thank you.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

by Yvette Francis on Marco Companies

They came out for an A/C Emergency same day about a two hours wait they kept in contact when they were on there way and in no time the A/C was back on with no problem.

Thank you for a great review! We are so happy we could get that fixed for you!

by Sonia Gonzalez on Marco Companies
Yearly checkup

Today we had our yearly checkup and as always they were very thorough and polite. I look forward to next years service. Thank you.

We appreciate the 5 stars!

by John Ziegler on Marco Companies
AC Service

Mark and his trainee did a great job with the PM service. They also installed a hard start kit that I had while they were here for no extra charge. I'm getting a backup generator and now the ac should start up with the generator no problem

Thank you for the great review! We are so glad you had a positive experience!

by Catrena Peoples on Marco Companies
customer service A+

Ashley was awesome, very patient, friendly, and professional. Ashley did everything she said she would. Quick response for appointment Technician Jesse waa great called before he arrived, cleaned up after he was done. He explained everything ro us. Thank you guys!!!

We really appreciate the great review!

by Brian on Marco Companies
Air Quality

Just purchased house A/C went out, when I called for service Marco's was very helpful not only did the guy come out and repair A/C that same day. They called to check on how it everything was going, I couldn't ask for better customer service

We appreciate the 5 stars!

by Christine Hackney on Marco Companies

Jesse is a knowledgeable technician. He calls ahead of time and is on time. We have a few minor glitches with the HVAC unit and he figures it out. We appreciate the great service we get from Marco.

Thank you for the review!

by Faye on Marco Companies
Best customer service ever

I had the best customer service ever since I've been in Jacksonville for 15 years I called and first spoke with Ashley she asked me to do a few things to see if that would work, when it didn't she got on the phone check to see where a technician was when he could come over and check. He was over within an hour he did his work within less than an hour and everything was great very good company I would recommend to everyone.
Thank you Ashley & Jessie.

Thank you for the kind words and great review!

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