What others are saying about Marco Heating and Air!

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Suzanne Rose
Suzanne Rose
00:05 05 Oct 24
Very professional, the men were clean and polite. Very good workers.
Victor Powell
Victor Powell
15:13 01 Oct 24
Quick and efficient service!
Mimi Ruggles
Mimi Ruggles
20:16 30 Sep 24
Excellent service done quickly and professionally.
Holly “Holly G.” Gebel
Holly “Holly G.” Gebel
09:57 28 Sep 24
Johnny did his best to diagnose a problem that he couldn't solve during his visit. he was thorough, on time and courteous.
Ann Coleman
Ann Coleman
15:19 22 Sep 24
Continue to be satisfied with our many years of service from Marco A/C. When in need of immediate service, they come through. Large and small jobs all done well. 2x/ yr maintenance contract is a must to keep HVAC running well. Thank you.
Venancio Maysonet
Venancio Maysonet
19:09 20 Sep 24
I had a warranty call yesterday and Johnny was very good and explained everything to me. Ashley at the main office was very helpful and professional!! Great company and solid customer service!
D GT2 (Vongirl843)
D GT2 (Vongirl843)
18:08 06 Sep 24
Marcos AC came in told me what the issue was and gave me a temp blower to cool my home until my part came in. They are not like the other companies that tried to charge me double/ triple prices. Marcos provided great service and prices. I will definitely be using them again.
Erin Desjadon
Erin Desjadon
19:08 05 Sep 24
Working with Marco Heating & Air Conditioning has been a fantastic experience! After years of dealing with companies that overcharged or tried to take advantage of us, we finally found a reliable and trustworthy HVAC service. The technicians were knowledgeable, helpful, and efficient. The price was fair and competitive. I highly recommend Marco Heating & Air Conditioning!
Dan Judycki
Dan Judycki
00:39 30 Aug 24
Quick diagnosis, fair pricing, professional from start to finish.
Samar Olabi
Samar Olabi
21:14 27 Aug 24
Great and professional service. Micheal was very efficient.
Barbara Gooch
Barbara Gooch
21:26 15 Aug 24
Technician came on time, knew what he was doing,and was very professional.
Janice Dow
Janice Dow
21:25 12 Aug 24
Fantastic! They are always so reliable and courteous. Keep up the great work!
Dave Gurrie
Dave Gurrie
21:37 09 Aug 24
We had a very simple warrantee issue with our brand new furnace and Marco handled it quickly and easily. Thank You
Tish Gurrie
Tish Gurrie
18:13 09 Aug 24
Professional and great service!
David Snyder
David Snyder
18:14 08 Aug 24
Professional, knowledgeable, and courteous. From the people who answer the phones to the people who visit your home on service calls, Marco is the epitome of competent service. Great job as always team Marco. Andy made my service call this week. Couldn't have been more helpful and went above and beyond during the service call. Thanks, Andy!
Cindy Whitehouse
Cindy Whitehouse
08:29 08 Aug 24
Great company! Jimmy is a super technician!
Kevin Averett
Kevin Averett
14:39 05 Aug 24
Outstanding Job of keeping me informed of what part was needed and how long would it take to arrive . The Technician was outstanding. He was very professional when interacting with me. I think I requested him to come back once the new part came in. I would Highly recommend Marco Heating and Air. I have been using this company since 2010ish.
rg wagner
rg wagner
15:08 31 Jul 24
Fantastic service! Jimmy was great and fixed an issue that was about to become significant!! Highly recommended
Hans Forster
Hans Forster
18:54 29 Jul 24
From the first phone call with Ashley to Jimmy the tec. repairing the air handler I could not believe how smooth and efficient the repair went. I highly recommend Marco Heating and air. I will call no one else. Hans
Al Hooker
Al Hooker
18:56 27 Jul 24
I Was very impressed with the service I received from the air/ heat technician. He did a wonderful job..
Marianne Giannott
Marianne Giannott
14:55 27 Jul 24
Marco Heating was able service my unit within a few days. The yearly service plan was very affordable and the tech was thorough.
DJW
DJW
19:16 26 Jul 24
Misty, Mike and John are the best when you're in a dire and dangerous situation. Upon arrival to my newer home, I found my interior temp had risen to 88 degrees and I started to feel weak. I reached out to them, and Misty sprang into action getting me the AC help needed to fix this problem. Few AC repair companies will come out this quickly, but these people did and prevented a bad situation from turning worse. I cannot thank them enough. Put simply, They are compassionate, responsive, reliable, efficient and friendly. Great job everyone and thank you again.Sincerely,Donald J. Weiss
Judith Parent
Judith Parent
15:50 26 Jul 24
The young man who was sent to look at my compressor was very knowledgeable and explained everything to me. He did a great job!
CHRISTINE ROMANO
CHRISTINE ROMANO
19:42 19 Jul 24
Andi was a very pleasant and knowledgeable young man. The appointment was for warranty work but I will be using Marco Air & Heat for my mini split unit in my sun room. I appreciated his recommendation and wish he was coming back to my home to install it. This company is punctual and reliable. I will give another review after my next project.Andi is definitely an asset to the business.
susie uy
susie uy
13:03 17 Jul 24
came out right away and the A/C was fixed Customer service was 100%
James Mack
James Mack
16:27 16 Jul 24
Service was very good. Andy did a great job, and gave me some information to help with insulation. Thank you
Liz Dunn
Liz Dunn
14:55 16 Jul 24
Reliable, knowledgeable, friendly...love Marco!!!
norman pretlow
norman pretlow
15:47 11 Jul 24
This company has served me well in over 15 years! Extended service agreement and service call are quickly scheduled and with quality repairs
Gino Ames
Gino Ames
12:12 11 Jul 24
We have been very happy with Marco. We have used them since we bought our home in 2017 and they have always been fantastic. Easy to contact and they show up when they say they will. The techs are always professional and friendly.
Joyce Chlebowski
Joyce Chlebowski
23:04 10 Jul 24
Great service! Arrived as agreed! Professional and took care of our problem right away. Highly recommend!
Roy Guercio
Roy Guercio
22:43 10 Jul 24
Prompt , professional and great customer service
Christopher Carmichael
Christopher Carmichael
15:45 08 Jul 24
Our home in ceiling LED light had to be replaced. Marco scheduled and came out in a day and installed a new fixture. What a relief as the LED is back on and working seamless. Thank you for sustained superior service.
Gary Brunk
Gary Brunk
17:37 05 Jul 24
Best A/C Company in Jacksonville!!
Ute Morant
Ute Morant
17:55 03 Jul 24
A/C went out called, left a message and got a call back 10min later. Guy came out right away and the A/C was fixed with in 10min!!! Customer service was 100% on point!!
Lee Arsenault
Lee Arsenault
14:14 03 Jul 24
Marco HVAC and Electric have been a company we have turned to for the past 20+ years. They are super responsive and recently our son's AC went out due to a power surge during a storm. He was out of town at the time and my wife was at the house to feed his pets when she noticed the temp inside. It was a Sunday evening when we called Marco, we got a return call from an on-call technician (Mike) who arrived at the house 20 minutes later. He waited patiently for the rainstorm to subside and then within a few minutes found the problem, repaired it, and had the AC system running again.We love Marco from their office staff, the technicians, and the owners. I recommend them to friends and family alike.
Kathy Ross
Kathy Ross
23:34 02 Jul 24
These guys are great! I had no AC when I returned from a vacation. They came within 1 hour of my call on a Saturday and fixed the problem quickly. They've had my trust for the past 6 years and I can always count on them to get the job done right the first time.
Kimberly Johnson
Kimberly Johnson
04:25 02 Jul 24
Marco never disappoints me. They are professional, friendly and the service is completed correctly.
Jeanine Richmond
Jeanine Richmond
14:31 29 Jun 24
Todd Durham
Todd Durham
14:53 25 Jun 24
Marco has been excellent with our HVAC service. Thank you!
barbara cokley
barbara cokley
17:40 17 Jun 24
They me in with appointment within 2days! Great customer service! Shocking I know! Most companies are awful. Put this company on your list of good companies!
Brian
Brian
17:46 14 Jun 24
Very pleased with the services provided by Marco to keep our A/C unit running smoothly. Johnny was the latest technician to service our unit ---he was very professional and thorough.
Melissa Stuart
Melissa Stuart
13:12 14 Jun 24
Best customer service in the business! Mikey was Polite, prompt, professional, as always. He saved the day. I love Marco and highly recommend this business and their techs!!!
George Barletta
George Barletta
21:17 13 Jun 24
Johnny is aces and always does a wonderful professional job.Marco is always a company you can trust.
Rick Wozniak
Rick Wozniak
21:04 05 Jun 24
Tech also provided tips on how to improve the performance of our AC unit
Winny Morales
Winny Morales
20:34 05 Jun 24
Marco Heating was excellent. Knowledgeable, professional and friendly. Would use their service again and would recommend them to family and friends.
Ruby Sangalang
Ruby Sangalang
20:39 31 May 24
Great service Jimmy was very helpful
Lisa Sheard
Lisa Sheard
19:31 29 May 24
Great service today from John!
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Marco Companies
Average rating:  
 307 reviews
 by Gail Mitchell
A.C. Maintenance

Marco Air always calls before showing up and they always show up when they say they will. Mike was friendly and knowledgeable. He performed a coil cleaning and did a fantastic job.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

 by Kim and Tony Mangicaro
Excellent

Technicians were on time, courteous, clean, professional, and even went the extra mile throwing in a new AC filter. We couldn’t be happier with Marco air and it’s employees, thoroughness, and just plain nice. Highly recommend. See you next time.

We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!

 by victoria
Visit

Tim came to do the 6 month service and found that a part was actually broken. glad he found it but not so happy that I have owned this new home less than 2 years and now have an AC issue. Thank you.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

 by Yvette Francis

They came out for an A/C Emergency same day about a two hours wait they kept in contact when they were on there way and in no time the A/C was back on with no problem.

Thank you for a great review! We are so happy we could get that fixed for you!

 by Sonia Gonzalez
Yearly checkup

Today we had our yearly checkup and as always they were very thorough and polite. I look forward to next years service. Thank you.

We appreciate the 5 stars!

 by John Ziegler
AC Service

Mark and his trainee did a great job with the PM service. They also installed a hard start kit that I had while they were here for no extra charge. I'm getting a backup generator and now the ac should start up with the generator no problem

Thank you for the great review! We are so glad you had a positive experience!

 by Catrena Peoples
customer service A+

Ashley was awesome, very patient, friendly, and professional. Ashley did everything she said she would. Quick response for appointment Technician Jesse waa great called before he arrived, cleaned up after he was done. He explained everything ro us. Thank you guys!!!

We really appreciate the great review!

 by Brian
Air Quality

Just purchased house A/C went out, when I called for service Marco's was very helpful not only did the guy come out and repair A/C that same day. They called to check on how it everything was going, I couldn't ask for better customer service

We appreciate the 5 stars!

 by Christine Hackney

Jesse is a knowledgeable technician. He calls ahead of time and is on time. We have a few minor glitches with the HVAC unit and he figures it out. We appreciate the great service we get from Marco.

Thank you for the review!

 by Faye
Best customer service ever

I had the best customer service ever since I've been in Jacksonville for 15 years I called and first spoke with Ashley she asked me to do a few things to see if that would work, when it didn't she got on the phone check to see where a technician was when he could come over and check. He was over within an hour he did his work within less than an hour and everything was great very good company I would recommend to everyone.
Thank you Ashley & Jessie.

Thank you for the kind words and great review!

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