What others are saying about Marco Heating and Air!

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Marco Heating & Air Conditioning

4.8

Based on 347 reviews

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glenn walker

21:52 13 May 26

Great communication with office and repair guys were very good and got the problem solved in the rain and didn't make a mess!

BLESSINGS BLESSED

18:44 01 May 26

When we do our deliveries 🚚 the guys there are on point in & outGood job guys

JACK HEINEMANN

22:43 23 Apr 26

Jimmy did a great job servicing my 2 units and explaining that they’re performing properly! Thanks so much

22:10 23 Apr 26

They are very professional, always punctual, and clearly explains how the system should be working.

22:09 23 Apr 26

I love their service, very professional and on time. They explain everything, and how everything should work. I will always continue using them.

Ronald Strong

21:52 20 Apr 26

Marco Heating & Air Condition Company has always provided excellent service for maintenance and repairs. Their technician are always professional, knowledgeable, and caring. We would refer friends and family to their company

Nancy Horton

21:30 20 Apr 26

We have been using Marco air-conditioning for years because of their dependability, reasonable prices, and very dependable technicians. We have referred them to our neighbors when they needed a new air conditioning system, and they were very well pleased. You will not go wrong by choosing Marco air conditioning.

Kitty Rich

21:03 07 Apr 26

They have always taken great care of us. They are honest, give great service and we highly recommend them@

James Okonski

15:31 07 Apr 26

Always great service!

Ann Coleman

09:36 03 Apr 26

Continue to be satisfied with our many years of service from Marco A/C. When in need of immediate service, they come through. Large and small jobs all done well. 2x/ yr maintenance contract is a must to keep HVAC running well. Thank you.2025 Update: continued satisfaction.2026 Update: very helpful tech. Continued satisfaction with Marco Air A/C.

Sharon Whalen

20:14 24 Mar 26

We have been using Marco heating and air for as long as we own our house which is 8 years.I would never use another company. From the minute you call in for your yearly maintenance to the friendly technician who shows up at your house. It couldn't get any better for quality customer service. Thank you, Marco heating air, nothing but the best. Want to add that we had called in at midnight on a Friday that we were experiencing A.C. issues by 12 noon the next day they were at our home. Took care of the problem within minutes and happy to say we now have a cool house with proper A.C. schooled us on what we were doing wrong so our issues dont happen again. Also recommend better air filters to use. We were using the washable one but found out it wasn't any good. Techs are always so knowledgeable.

Pam Molyneaux

13:35 16 Mar 26

They showed up on time, were very knowledgable and very nice.

Tim Anderson

20:41 13 Mar 26

Melissa May

19:43 11 Mar 26

I have been using Marco for over 19 years for my AC maintenance and services. The ladies in the office are always professional and knowledgeable. Mike, my Maint tech is always friendly, professional, and on time. Mike is always will to answer any questions and give best practices. I love using such a great company. Melissa May.

Justin Mims

04:15 27 Feb 26

They did a great job repairing my fan motor while I was away

William Delayo

18:31 26 Feb 26

Jimmy was fantastic! Prompt, professional and courteous.

Jeff Lentine

15:36 21 Feb 26

christopher holder

15:10 13 Feb 26

Professional... knowledgeable

James Lee

17:12 11 Feb 26

Yeile Vega

11:00 11 Feb 26

Always super attentive and responsive!!! Thank you guys!

Ray Edenfield

00:18 11 Feb 26

Richard Alford

22:41 03 Feb 26

Deborah Rollins

19:25 03 Feb 26

Larry Glick

14:47 31 Jan 26

Johnny was able to identify and resolve the issue quickly for the cost of the service call.

David Jefferson

02:40 31 Jan 26

Great service

Leslie Carey

23:35 30 Jan 26

I have been Marco Heating and Air Conditioning for 5 years . Mike K has always done an excellent job and explains what was done. Mike is always pleasant and through .

Joe Flask

17:36 23 Jan 26

Fantastic Company to do business with. We scheduled an appointment to have an off season check and tune-up done on our AC Unit. Scheduling was very easy and the work was done efficiently and promptly. I highly recommend the team at Marco!

Leigh-Anne Tompkins

17:09 21 Jan 26

This company doesn’t let me down because they know what they are doing..

Joe Kovacs

16:45 09 Jan 26

So impressed with Marco! Everyting was done exactly as promised and in a very timely fashion. Highly recommended!

Gloria Scott

15:39 01 Jan 26

I was having a problem putting in the air filter, and without making me feel stupid, I was shown the easy way to do it. And he also helped me understand the need to change the filter so often.

Margaret McGovern

17:50 31 Dec 25

Johnny was wonderful as usual. I had my semi annual maintenance check done again & extremely pleased with the service

Patricia Border

17:40 23 Dec 25

So very happy that I found a great team that has replaced and also maintains my system. Great price as well.

Rachael Finch

16:41 22 Dec 25

Technician and appointment scheduler were both super knowledgeable and helpful. Honest and fair prices, couldn’t be happier with the service.

Allan Hartman

16:05 18 Dec 25

very good service.

David Fitt

11:59 10 Dec 25

Great service by technicians willing to educate customers on use and care of the HVAC system. Invaluable!

William Baltazar

02:37 03 Dec 25

This company is the most honest ac company ever. They will fix your ac honestly and professionally. When I have a problem I always call them.

Patty Wiedman

20:33 24 Nov 25

Johnny did a great job with our routine maintenance for 2 units! The office staff is polite and professional and has gone above and beyond for us.

Charlotte Charapp

18:45 24 Nov 25

Since moving to PVB, I have used Marco heating and AC because they are excellent.

Jack Heinemann

14:26 19 Nov 25

Jimmy did an excellent job servicing my 2 units. He explained the current condition and that their operating properly!

Allison Bryant

00:02 16 Nov 25

We called Marco one morning because our air-conditioning quit working. Mike, our regular service technician, was out that afternoon troubleshooting. Two hours and exhaustive efforts tracing down the problem, he finally found a small wire with worn-through insulation that was causing the short. Wire replaced; problem fixed. We've been with Marco for 9 years. They provide top-notch service at a reasonable price. We have no intention of switching to another company.

Gregory Jacobs

17:48 15 Nov 25

Marco Heating and AC installed my system and have maintained since. All good, no problems. Normal maintenance. Fast,easy to work with.

Dave Seery

19:43 10 Nov 25

I made a call to Marco Heating and A/C for my annual service in October and was able to get scheduled for November. Michael the technician called me to confirm his appointment and I mentioned I was away and wouldn't return for about an hour. He said no problem see you then. He was prompt and very experienced. I would certainly recommend the com[pany and Michael too others - in fact I have!

marie harris

16:21 06 Nov 25

I appreciate the hvac maintenance service and suggestions Mr Johnny provided.

James Mack

19:26 20 Oct 25

The service that Marco performed today was very helpful. The tech provide me with valuable information, and helped me with my problem. Thank you for a job very well done. Mike as always done an excellent job in performing his work. He's still the only tech that comes and removes his shoes without asking, and I thank for being so curious. It's nice that I have the same person perform the duties at my house, it's almost like having your own special person.Thank you

Mary Ann

18:01 20 Oct 25

We’ve been using Marco every 6 months for a few years now. Michael calls ahead and does a great job. Friendly , professional service every time.

Joesph Leugers

14:18 10 Oct 25

My experience with Marco was fantastic, Jimmy was great. I was provided with all options regarding replace or repair and it was explained in terms I could understand (Layman's terms). I decided to replace the defective areas. I highly recommend Marco for your central air needs.

Edward Shaw

11:19 10 Oct 25

My system was down, and Marcos responded within 24 hours. Andy arrived on time as promised, identified and resolved the problem within minutes. He then did a check of the overall system to confirm everything was working correctly. Great service!

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Marco Companies

Average rating:

307 reviews

Gail Mitchell

Jul 22, 2019

by Gail Mitchell

A.C. Maintenance

Marco Air always calls before showing up and they always show up when they say they will. Mike was friendly and knowledgeable. He performed a coil cleaning and did a fantastic job.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

Kim and Tony Mangicaro

Jul 22, 2019

by Kim and Tony Mangicaro

Excellent

Technicians were on time, courteous, clean, professional, and even went the extra mile throwing in a new AC filter. We couldn’t be happier with Marco air and it’s employees, thoroughness, and just plain nice. Highly recommend. See you next time.

We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!

victoria

Jul 22, 2019

by victoria

Visit

Tim came to do the 6 month service and found that a part was actually broken. glad he found it but not so happy that I have owned this new home less than 2 years and now have an AC issue. Thank you.

Thank you so much for taking the time to leave a review! We are so glad we could get that taken care of for you!

Yvette Francis

Jul 22, 2019

by Yvette Francis

They came out for an A/C Emergency same day about a two hours wait they kept in contact when they were on there way and in no time the A/C was back on with no problem.

Thank you for a great review! We are so happy we could get that fixed for you!

Sonia Gonzalez

Jul 22, 2019

by Sonia Gonzalez

Yearly checkup

Today we had our yearly checkup and as always they were very thorough and polite. I look forward to next years service. Thank you.

We appreciate the 5 stars!

John Ziegler

Jul 22, 2019

by John Ziegler

AC Service

Mark and his trainee did a great job with the PM service. They also installed a hard start kit that I had while they were here for no extra charge. I'm getting a backup generator and now the ac should start up with the generator no problem

Thank you for the great review! We are so glad you had a positive experience!

Catrena Peoples

Jul 22, 2019

by Catrena Peoples

customer service A+

Ashley was awesome, very patient, friendly, and professional. Ashley did everything she said she would. Quick response for appointment Technician Jesse waa great called before he arrived, cleaned up after he was done. He explained everything ro us. Thank you guys!!!

We really appreciate the great review!

Brian

Jul 22, 2019

by Brian

Air Quality

Just purchased house A/C went out, when I called for service Marco's was very helpful not only did the guy come out and repair A/C that same day. They called to check on how it everything was going, I couldn't ask for better customer service

We appreciate the 5 stars!

Christine Hackney

Jul 22, 2019

by Christine Hackney

Jesse is a knowledgeable technician. He calls ahead of time and is on time. We have a few minor glitches with the HVAC unit and he figures it out. We appreciate the great service we get from Marco.

Thank you for the review!

Faye

Jul 22, 2019

by Faye

Best customer service ever

I had the best customer service ever since I've been in Jacksonville for 15 years I called and first spoke with Ashley she asked me to do a few things to see if that would work, when it didn't she got on the phone check to see where a technician was when he could come over and check. He was over within an hour he did his work within less than an hour and everything was great very good company I would recommend to everyone.
Thank you Ashley & Jessie.

Thank you for the kind words and great review!

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