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Misti was very friendly and helpful when I made the appointment.The technician, Mark P. contacted me prior to arriving to the house. Mark was friendly, very knowledgeable and made the experience a good one. The staff at Marco really puts the customer first. Thanks, RO
Thank you Ronnie for the great review! We always strive to give the best service start to finish!
We had what, on the face of it appeared to be an insurmountable issue with our gas heating unit. Mark replaced parts, adjusted, rebuilt, cleaned, and who knows what else over several days, but frustration built as the furnace failed before he ever left the subdivision.
The next day he was back again doing “whatever” as I scratched my head, day after day as the chill in Jacksonville persisted and the cold settled into the house.
What we thought would be a simple fix remained a complicated issue, but with Marco’s supurb customer service, and Mark’s persistence, and positive attitude, we have “heat” again.
Having used Goodman products in several homes over the years, the glitch in this unit was a head scratcher, however, with the quality of Goodman, and the standards of Marco, coupled with the persistence of a great technician, Mark solved whatever the issue was, we have heat, and all is well.
Cudos to this excellence in teamwork and customer service.
Thank you Gary for taking the time to give us such a great review! We pride ourselves on our service and always being determined to find the solution. We are so glad we could get that taken care of for you and we thank you for choosing us!
Called Marco and they show up within an hour. Can't be more please. Thank you!
Thank you for a great review! We always try to be as prompt as we can with all our customers needs!
Very prompt, very responsive, very helpful. Got my HVAC issue fixed when I needed it.
Thank you for a great review! We are so glad your experience was positive!
I have only been in my new house for a year now and both times the techs came out they have been very polite and professional. It is always a pleasant to talk with the customer service also. Very quick turn around.
Thank you Crystal for taking the time to share your thoughts with us! We are grateful to be your go to company for your HVAC needs. Thank you!
Mark delivered Outstanding service
Thank you for the great review Dan!
As always we call Marco Electric out for any of our electrical needs.
We also use them to maintain our A.C unit with their seasonal inspections they do.
I trust them and will reccomend them.
Finding a company that you trust and get good friendly customer service from is somewhat hard to find these days.
Thanks Marco for a trust worthy business.
Thank you Sharon for taking the time to leave us such a great review! We are so happy you have always had a positive experience with us and appreciate you choosing us for all of your AC needs!
Thanks as always Jesse did his thing and all is well.
Thank you for this awesome review! We appreciate your business!
We appreciate Marco excellent help and service to resolve the AC drain problem
Thank you for this wonderful review and rating!
Mike was prompt, polite, efficient, and fast. He knew his business.
Thank you for this great rating!